I have failed to take the time to recognize Dan at LeBrun Toyota service. He has been working my wife and daughter for what seems like years and he has been outstanding. He is informative, accommodating and a great guy to work with. We drive from Fairport to Canandaigua for our service needs due to the outstanding service Dan and the service team provides. I don't trust car service places and sales dealerships but LeBrun is the exception. Great people and great service.
My wife and I purchased a new Sienna last month. Today I have ordered a new Highlander. Both experiences were outstanding. Our sales person, Kurt, was constantly responsive and available throughout both processes. It is a pleasure when you can walk away from a Dealership having spent a large amount of money and feel like you were treated fairly and have made a friendship that will last forever. I do a ton of research before I visit a Dealership and I walked out of Hoselton's twice. Our family has now purchased 4 vehicles from LeBrun over the years and we religiously drive from Fairport to LeBrun for our service needs. Dan in service is outstanding to work with. Great experience, great service, great Dealership.
The service department did not contact me at all the day my car was taken in. However once they finally contacted me they were able to get my car fixed within an hour of looking at it. The pricing is very reasonable and they care about their customers opinions.
Tyler Cretelle made this experience a breeze. I had a very specific 4Runner that I wanted and they came through and made the terms exactly what I was looking for. Other dealers in the area promised the moon, switched vehicles on me, pressured me, but Lebrun did none of the above. I was in a hurry, so they expedited all the paperwork and got me in and out in a flash. 10 out of 10 experience.
Knowledgeable sales and service. Went in for oil change and know it was professionally done. Having issue with Bluetooth that I actually caused. Mentioned it and after oil change first one then another sales reps worked on it and it is all good. Bought my car through Tyler I would recommend stopping to see him when you are shopping.
My experience at Lebrun Toyota was amazing. My salesman Tyler was so helpful in getting me into the car I wanted. The whole staff worked together so nicely to make the car buying process go smoothly. I recommend Lebrun to anyone looking for a friendly and honest dealership.
My experience at Lebrun Toyota could not have been any better. I worked with Tyler Cretelle in sales. Tyler impressed me in many ways. The usual headache of a process went so smooth thanks to not only him, but everyone that worked as a team at Lebrun. I recommend everyone to this honest, friendly dealership. You will not be disappointed!
Lebrun toyota canandaigua is fantastic. The service is quality and the people are professional and friendly.
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