LeBrun Toyota
2435 St. Rte. 332 Rochester Rd. Canandaigua, NY 14424585.394.5280
Print
News
Used Car Maintenance-FREE!!
FREE!! FREE!!
1 yr Roadside Assistance
1 yr Maintenance
Every USED Vehicle!!
The Scions are here !!!!
The Scions are here !!!!!
The new 2010 Scion Xb, Xd and Tc are here!!!
Special Edition Xb on the Way!!
Stop by to see and drive !!
VISIT
www.lebrunscion.com
LeBrun Toyota Scion Receives 2009 President's Award
LeBrun Toyota Scion in Canandaigua has been awarded the prestigious President's Award from Toyota Motor Sales again for 2009. It is the fifth time the dealership has been awarded the President's Award. The President's award honors those Toyota dealers who excel in all facets of their operations-those dealers who have proven themselves to be Toyota's very best and who are committed to high standards of customer satisfaction.
LeBrun Toyota, established in 1998, is owned by Dave and Steve LeBrun, who have been in the automotive industry for over 30 years.
"It's an honor to be a multiple-award recipient of the President's Award," says Steve LeBrun. It is a reflection of the continued high level of participation and commitment to excellent customer service by each employee at LeBrun that makes this award possible," he added.
In order to qualify for the President's Award from Toyota, dealerships must meet rigorous standards set forth in each of a series of categories including Customer Sales Satisfaction and Customer Service Satisfaction.
top
LeBrun Toyota, established in 1998, is owned by Dave and Steve LeBrun, who have been in the automotive industry for over 30 years.
"It's an honor to be a multiple-award recipient of the President's Award," says Steve LeBrun. It is a reflection of the continued high level of participation and commitment to excellent customer service by each employee at LeBrun that makes this award possible," he added.
In order to qualify for the President's Award from Toyota, dealerships must meet rigorous standards set forth in each of a series of categories including Customer Sales Satisfaction and Customer Service Satisfaction.
Toyota Team Members Offer Testimonials in YouTube Videos
Toyota has posted several
short videos on its YouTube channel offering the public some personal insights
into the company by Toyota team members. Here are links to those videos:
Toyota Texas Team Members Volunteering
http://www.youtube.com/toyotausa#p/c/7DFACFE6E6C94812/1/a9ZaD1Nw1nY
Toyota Volunteers in San Antonio, Texas
http://www.youtube.com/toyotausa#p/c/7DFACFE6E6C94812/0/BfCy4FvU8ZI
What Toyota Stands For
http://tmalive.tma.toyota.com/bigfile/862010134556/Toyota_StandsFor_30sec.mov
Toyota Principles
http://tmalive.tma.toyota.com/bigfile/862010134556/Toyota_Principles_15sec.mov
Toyota Technical Center Engineers on Quality
http://www.youtube.com/toyotausa#p/c/7DFACFE6E6C94812/8/PG5cIukiOfQ
top
Toyota Texas Team Members Volunteering
http://www.youtube.com/
Toyota Volunteers in San Antonio, Texas
http://www.youtube.com/
What Toyota Stands For
http://tmalive.tma.toyota.com/
Toyota Principles
http://tmalive.tma.toyota.com/
Toyota Technical Center Engineers on Quality
http://www.youtube.com/
Government Finds No Electronics Issues So Far in Toyota UA Probes
According to the Associated Press, federal regulators told Congress
today that they have not found any evidence so far of electronic issues in
incidents of alleged unintended acceleration by Toyota vehicles.
While it is still at an "early period of the investigation," the U.S. Department of Transportation said it has not found any problems beyond two previously identified in recalls by Toyota - floor mat entrapment and sticking accelerator pedals.
TMS issued the following statement:
We cannot confirm what information was shared by NHTSA with Members of Congress today. However, Toyota's own vehicle evaluations have confirmed that the remedies it developed for sticking accelerator pedal and potential accelerator pedal entrapment by an unsecured or incompatible floor mat are effective. We have also confirmed several different causes for unintended acceleration reports, including pedal entrapment by floor mats, pedal misapplication and vehicle functions where a slight increase in engine
speed is normal, such as engine idle up from a cold start or air conditioning loads.
Having conducted more than 4,000 on-site vehicle inspections, in no case have we found electronic throttle controls to be a cause of unintended acceleration. Toyota is committed to listening more attentively to our customers and continuing to investigate unintended acceleration concerns.
To read the AP story, please click here:
http://www.google.com/hostednews/ap/article/ALeqM5i3CZPJXvtZZ46SY9bcMupivluKswD9HGQG9O0
top
While it is still at an "early period of the investigation," the U.S. Department of Transportation said it has not found any problems beyond two previously identified in recalls by Toyota - floor mat entrapment and sticking accelerator pedals.
TMS issued the following statement:
We cannot confirm what information was shared by NHTSA with Members of Congress today. However, Toyota's own vehicle evaluations have confirmed that the remedies it developed for sticking accelerator pedal and potential accelerator pedal entrapment by an unsecured or incompatible floor mat are effective. We have also confirmed several different causes for unintended acceleration reports, including pedal entrapment by floor mats, pedal misapplication and vehicle functions where a slight increase in engine
speed is normal, such as engine idle up from a cold start or air conditioning loads.
Having conducted more than 4,000 on-site vehicle inspections, in no case have we found electronic throttle controls to be a cause of unintended acceleration. Toyota is committed to listening more attentively to our customers and continuing to investigate unintended acceleration concerns.
To read the AP story, please click here:
http://www.google.com/hostednews/ap/article/ALeqM5i3CZPJXvtZZ46SY9bcMupivluKswD9HGQG9O0
Chief Quality Officer Chats on Twitter About Customer Loyalty, Recall Repairs
During an hour-long Twitter chat Tuesday, Steve St. Angel, Toyota's
chief quality officer for North America, was quizzed about a host of issues,
including news products, the UAW and quality issues.
Here are some excerpts:
"Are there any plans for a Volt-like all-electric?" he was asked, to which replied: "RAV4 will have an all-electric version in 2012. I've driven it and it's a screamer - I love it."
Asked what, in hindsight, the company would have done differently regarding the recalls, St. Angelo said, "We would have done a better job of communicating with customers, dealers, regulators and employees."
"I want the GT4 in the USA; please, bring back the Celica," wrote one participant. St. Angelo wrote back: "If you like your Celica, you're gonna love the FT-86! Stay tuned."
"If Venza's basic fit/finishes were poorly done, but still approved, how do we know if the engineering/mechanics are safe?" asked a participant. St. Angelo said, "I bought one of the first Venzas off the line. 2010 Venza is a top safety pick from IIHS. We try to improve daily."
"Do you feel Toyota was singled out for the recalls due to the failure of other "American" companies?" he was asked, to which he replied, "At this point it doesn't matter. We're safety focused and re-energized to exceed our customers' expectations for quality."
top
Here are some excerpts:
"Are there any plans for a Volt-like all-electric?" he was asked, to which replied: "RAV4 will have an all-electric version in 2012. I've driven it and it's a screamer - I love it."
Asked what, in hindsight, the company would have done differently regarding the recalls, St. Angelo said, "We would have done a better job of communicating with customers, dealers, regulators and employees."
"I want the GT4 in the USA; please, bring back the Celica," wrote one participant. St. Angelo wrote back: "If you like your Celica, you're gonna love the FT-86! Stay tuned."
"If Venza's basic fit/finishes were poorly done, but still approved, how do we know if the engineering/mechanics are safe?" asked a participant. St. Angelo said, "I bought one of the first Venzas off the line. 2010 Venza is a top safety pick from IIHS. We try to improve daily."
"Do you feel Toyota was singled out for the recalls due to the failure of other "American" companies?" he was asked, to which he replied, "At this point it doesn't matter. We're safety focused and re-energized to exceed our customers' expectations for quality."